Terms & Conditions
Our 7-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund (less postage). We can only accept the return of opened items if they are faulty. Due to the nature of the product (hygiene) we reserve the right to charge for a replacement on certain items if they have been used. A refund will only be issued on return of the items, unopened and in original packaging, and in the condition they were sent out in. Buyer will be liable for costs of returning unwanted items if items have been dispatched before cancellation.
To return an item you must email/call us with details of your return. Once you have done this simply send the item back to us and we will process the return and refund if one is due upon receipt of the goods.
For the purpose of these Terms and Conditions, the person using this site shall be known as 'The Customer' and the seller and operator of this site shall be known as ‘Vapor - Eyes Ltd’ or ‘Vaporeyes’. By accessing this site you agree to be bound by these terms and conditions.
Vapor - Eyes Ltd will not accept returns for e-liquid due to the nature of the item and for hygiene reasons unless otherwise accepted and confirmed in writing by Vapor - Eyes Ltd.